GUEST ROOM INSPECTOR

Ameristar Casino Hotel Council Bluffs; Council Bluffs (IA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Ameristar Casino Hotel Council Bluffs is seeking a housekeeping professional to uphold high standards of cleanliness and guest room quality on a fast-paced property. You will lead housekeeping activities, ensure SOP compliance, and collaborate with Engineering and other departments to resolve issues.

The ideal candidate has 1–2 years of hotel housekeeping experience, strong leadership, and the ability to prioritise a busy workload while staying highly organized and detail-oriented.

Qualifications

• One to two years of hotel housekeeping or related experience required.
• Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies and procedures.
• Must have strong leadership skills.
• Ability to prioritize work load.
• Highly organized and detail-oriented.

Responsibilities

• Inspect guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.
• Ensure all areas (rooms, linens, service landings, guest landings, vending areas, stairwells, elevator, carts, equipment) are set up to SOP standards.
• Report deficiencies to Engineering, prepare maintenance/work orders, and follow up on completion.
• Communicate with other departments to accomplish tasks.
• Verify inventory and delivery of purchases and floor stock.
• Assist management with coaching, action plans, or additional training as needed.

Skills

Leadership

Time management

Attention to detail

Organizational skills

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.
• Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP's.
• Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.
• Communicates with other departments as needed in order to accomplish tasks.
• Verifies inventory and purchase order arrivals and proper floor inventory deliveries.
• Assists management with action plans, coaching sessions, or additional training as needed.

BRING US YOUR BEST.

• One to two years of hotel housekeeping or related experience required.
• Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies and procedures.
• Must have strong leadership skills.
• Ability to prioritize work load.
• Highly organized and detail-oriented.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

Equal Opportunity Employer