Guest Relations & Security Specialist

Celebration Cinema; Grand Rapids (MI); Vor Ort; USD 16.531.000 - 22.042.000; Teilzeit

Benefits dieser Stelle

Flexible Schedules

Medical, Dental, Vision, Life, LTD, PT

PTO and 401K- eligibility

Free Movies and Discounted Concessions

Fun, welcoming culture

Zusammenfassung

Celebration Cinema Grand Rapids North is seeking Guest Relations cast members to ensure a safe, friendly, and memorable movie-going experience. The role focuses on de-escalation, routine security sweeps, and courteous, professional service during busy evenings and weekends.

Ideal candidates are 18 or older, able to handle high-stress situations, and comfortable working in a fast-paced environment with a team that values Service, Trust, Empathy, Playfulness, and Courage.

Qualifikationen

• Prior guest relations/security experience is required.
• Must be at least 18 years of age.
• Able to work well and remain calm under pressure.
• Thrive in a fast-paced environment.

Aufgaben

• De-escalate heightened guest service scenarios.
• Assist theatre management with emergency scenarios.
• Conduct routine interior and exterior monitoring sweeps to ensure a safe guest experience.
• Enforce company policies with proper judgment and professionalism.
• Promote a positive attitude and appearance to all guests and cast members.
• Support cleaning/maintenance and set up/tear down as needed.

Kenntnisse

Guest relations

Security awareness

Team player

Calm under pressure

Evenings/weekends availability

Ausbildung

18+ years old

Jobbeschreibung

Celebration Cinema Grand Rapids North is seeking Guest Relations cast members to ensure a safe, friendly, and memorable movie-going experience. The role focuses on de-escalation, routine security sweeps, and courteous, professional service during busy evenings and weekends.

Ideal candidates are 18 or older, able to handle high-stress situations, and comfortable working in a fast-paced environment with a team that values Service, Trust, Empathy, Playfulness, and Courage.