Guest Relations Pro — Elevate Visitor Experience

Vetter Senior Living; Nebraska; Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay starting at $15/hour

401K match starting at 3%

Full Benefits at 24 hours/week

Loan Reimbursement Program up to $30,

Job summary

Brookestone Meadows, part of the Vetter Senior Living family, seeks a Guest Relations associate to warmly greet visitors and answer questions. The role emphasizes upbeat interactions and a caring attitude while supporting residents, families, and staff in a busy, high-profile setting.

We offer a competitive benefits package including a starting pay of $15/hour, 401K match, full benefits at 24 hours/week, and loan reimbursement up to $30,000 lifetime.

Qualifications

• Qualified candidates are passionate about customer service and have a caring attitude.
• Ability to multitask with high personal integrity and a positive image.
• Energetic, friendly and capable of engaging with guests, family and residents.

Responsibilities

• Interact daily with visitors, family members, team members and residents.
• Provide helpful directions and answers to guest questions.
• Create a welcoming, heartful atmosphere in the facility.
• Contribute to a positive guest experience and facility representation.

Skills

Customer service

Friendly

High energy

Multitasking

Job description

If you've got a passion for excellence and a desire to make a difference in the lives of people, this might be the job for you! Guest Relations is a vital, high profile member of our team who has the opportunity to positively interact daily with visitors, family members, team members and residents. Guest Relations displays the "heart" of the facility by the encouraging, upbeat interactions that occur through each positive greeting, helpful direction, and valuable answers to guest questions! This position has the opportunity to positively affect lives daily!

Qualified candidates will be passionate about customer service, friendly, high energy, and have the ability to multitask. They will possess high personal integrity, a caring attitude and portray a positive image.

Brookestone Meadows, a part of the Vetter Senior Living family, has been voted one of the 2025 "Great Places to Work".

We offer a world class facility and a competitive benefits package including:

• Pay starting at $15/hour
• 401K match starting at 3%
• Full Benefits at 24 hours/week
• Loan Reimbursement Program up to $30,000 lifetime

Requirements: Holidays (Double Time). Holiday hours 9p-5p

Guest Relations Hours: 8a-7p (Mon-Fri) & 8a-6p (Sat & Sun)

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