Guest Relations Specialist – Warm, Upbeat Visitor Support

Roselanehome; Nebraska; Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

401K match

Full Benefits at 24 hours/week

Loan Reimbursement Program

Job summary

Brookestone Meadows invites applications for a Guest Relations position. You will be the welcoming face, interact with visitors, residents, and staff, and provide helpful directions and answers with a positive, caring attitude.

The role emphasizes high energy and multitasking in a compassionate senior-living environment, contributing to the facility's reputation and guest satisfaction.

Qualifications

• Passionate about customer service and guest interactions.
• Energetic, friendly, and able to multitask in a fast-paced environment.
• Display high personal integrity and a caring attitude.

Responsibilities

• Greet and assist guests, visitors, family members, and residents.
• Provide directions, answers to questions, and upbeat interactions.
• Contribute to a positive image of the facility through professional conduct.

Skills

Customer service

Multitasking

Positive attitude

High energy

Integrity

Job description

If you've got a passion for excellence and a desire to make a difference in the lives of people, this might be the job for you! Guest Relations is a vital, high profile member of our team who has the opportunity to positively interact daily with visitors, family members, team members and residents. Guest Relations displays the "heart" of the facility by the encouraging, upbeat interactions that occur through each positive greeting, helpful direction, and valuable answers to guest questions! This position has the opportunity to positively affect lives daily!

Qualified candidates will be passionate about customer service, friendly, high energy, and have the ability to multitask. They will possess high personal integrity, a caring attitude and portray a positive image.

Brookestone Meadows, a part of the Vetter Senior Living family, has been voted one of the 2025 "Great Places to Work".

We offer a world class facility and a competitive benefits package including:

• Pay starting at $15/hour
• 401K match starting at 3%
• Full Benefits at 24 hours/week
• Loan Reimbursement Program up to $30,000 lifetime

Requirements: Holidays (Double Time). Holiday hours 9p-5p

Guest Relations Hours: 8a-7p (Mon-Fri) & 8a-6p (Sat & Sun)

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