Guest Relations Coordinator

Papillion Manor Inc; Papillion, Northern (NE, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with 3% company match

Educational loan reimbursement up to $

Health, Dental, and Vision Insurance

License reimbursement + FSA options

Disability & life insurance

Growth-focused work culture

Job summary

Papillion Manor Inc. is seeking a Guest Relations Coordinator to serve as the welcoming heart of the facility, engaging daily with visitors, family members, team members and residents.

The role emphasizes friendly, high-energy customer service, integrity, and the ability to multi-task in a positive work environment where growth is encouraged.

Qualifications

• Passion for customer service and helping others.
• Ability to multi-task in a fast-paced environment.
• High integrity with a caring, positive demeanor.

Responsibilities

• Interact daily with visitors, family members, team members and residents.
• Provide directions and answers to guest questions with a friendly approach.
• Represent the facility with a polite, upbeat image and support guests' needs.

Skills

Customer service

Multi-tasking

Interpersonal skills

Integrity

Positive attitude

Job description

If you've got a passion for excellence and a desire to make a difference in the lives of people, this might be the job for you! The Guest Relations Coordinator is a vital, high profile member of our team who has the opportunity to positively interact daily with visitors, family members, team members and residents. Guest Relations displays the "heart" of the facility by the encouraging, upbeat interactions that occur through each positive greeting, helpful direction, and valuable answers to guest questions! This position has the opportunity to positively affect lives daily!

Qualified candidates will be passionate about customer service, friendly, high energy, and have the ability to multi-task. They will possess high personal integrity, a caring attitude and portray a positive image.

Join a team of highly committed professionals who have the opportunity to do what they do best every day in an exceptional environment where learning and growth is encouraged and supported.

Benefits That Matter

• 401(k) with 3% company match
• Up to $30,000 in Educational Loan Reimbursement
• Health, Dental, and Vision Insurance
• License reimbursement + FSA options
• Disability & life insurance
• A fun, positive, and growth-focused work culture!