Guest Relations Specialist - Senior Living, Warm & Impactful

brokenbow-ne; Nebraska; Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay starting at $15/hour

401K match starting at 3%

Full Benefits at 24 hours/week

Loan Reimbursement Program up to $30,0

Job summary

Qualifications

• Passionate about customer service and friendly.
• Energetic, upbeat demeanor with a can-do attitude.
• Able to multitask and stay organized in a busy environment.
• Demonstrates high personal integrity and a caring outlook.

Responsibilities

• Interact daily with visitors, family members, team members, and residents to provide information and directions.
• Create a welcoming atmosphere and answer guest questions.
• Contribute to a positive guest experience through proactive service.

Skills

Customer service

Multitask

High energy

Integrity

Caring attitude

Positive image

Job description

If you've got a passion for excellence and a desire to make a difference in the lives of people, this might be the job for you! Guest Relations is a vital, high profile member of our team who has the opportunity to positively interact daily with visitors, family members, team members and residents. Guest Relations displays the "heart" of the facility by the encouraging, upbeat interactions that occur through each positive greeting, helpful direction, and valuable answers to guest questions! This position has the opportunity to positively affect lives daily!

Qualified candidates will be passionate about customer service, friendly, high energy, and have the ability to multitask. They will possess high personal integrity, a caring attitude and portray a positive image.

Brookestone Meadows, a part of the Vetter Senior Living family, has been voted one of the 2025 "Great Places to Work".

We offer a world class facility and a competitive benefits package including:

• Pay starting at $15/hour
• 401K match starting at 3%
• Full Benefits at 24 hours/week
• Loan Reimbursement Program up to $30,000 lifetime

Requirements: Holidays (Double Time). Holiday hours 9p-5p

Guest Relations Hours: 8a-7p (Mon-Fri) & 8a-6p (Sat & Sun)

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