Guest Relations Host - Flexible Hours + Park Perks

Story Land; Altoona (IA); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Free admission to Adventureland Theme-

Flexible schedule

Cross-train across departments

Exclusive host events

Zusammenfassung

Adventureland Park in Altoona, IA seeks a Guest Relations Host to deliver outstanding customer service and act as a park ambassador. You will greet guests, answer questions, and help with information about the park during visits.

The role emphasizes welcoming guests with warmth and providing accurate park policies and procedures. Responsibilities include assisting with inquiries, deescalating concerns, and using POS to sell tickets while supporting other Guest Experience tasks.

Qualifikationen

• Must be at least 16 years old for Iowa child labor laws.
• Excellent customer service and communication skills.
• Able to handle high-pressure situations with a positive attitude.

Aufgaben

• Welcome guests and serve as the primary contact for park questions.
• Convey park information, policies, and procedures clearly.
• Assist guests with questions and complaints in person, by phone, or email.
• Sell tickets and season passes using POS technology.
• Provide on-the-job training to other Guest Experience Hosts.

Kenntnisse

Customer service

Communication

Teamwork

Attention to detail

Jobbeschreibung

Adventureland Park in Altoona, IA seeks a Guest Relations Host to deliver outstanding customer service and act as a park ambassador. You will greet guests, answer questions, and help with information about the park during visits.

The role emphasizes welcoming guests with warmth and providing accurate park policies and procedures. Responsibilities include assisting with inquiries, deescalating concerns, and using POS to sell tickets while supporting other Guest Experience tasks.