Guest Relations Attendant (Housekeeping)

Bally's Corporation; Shreveport (LA); On-site; USD 14,000 - 19,000; Full time

Job summary

Bally's Corporation in Shreveport, LA is seeking a Housekeeping Attendant to provide friendly guest services, keep rooms clean, stock supplies, and report maintenance needs. You will greet guests professionally and ensure safety and courtesy standards are met across the property.

The role requires a high school diploma or equivalent and offers a work environment with varying shifts, including handling guest inquiries and assisting with emergencies as needed.

Qualifications

• High school diploma or equivalent required.
• Technical/other training completed required.

Responsibilities

• Provide professional guest greeting and service.
• Maintain cleanliness of rooms and stock supplies per standards.
• Report maintenance issues to dispatch.
• Use proper telephone/radio etiquette.
• Handle guest complaints and resolve issues.
• Follow safety and emergency procedures, including fire drills.
• Escort guests to facilities and maintain courtesy guidelines.
• Complete daily housekeeping tasks as assigned.

Skills

Guest relations

Communication

Safety procedures

Teamwork

Education

High School

Technical/other training

Job description

Bally's Corporation in Shreveport, LA is seeking a Housekeeping Attendant to provide friendly guest services, keep rooms clean, stock supplies, and report maintenance needs. You will greet guests professionally and ensure safety and courtesy standards are met across the property.

The role requires a high school diploma or equivalent and offers a work environment with varying shifts, including handling guest inquiries and assisting with emergencies as needed.