Guest Room Attendant – Elevate Guest Experience

Bally's Shreveport Casino & Hotel; Shreveport (LA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive Salary with annual reviews

Comprehensive health coverage: medical

401(K)/ Company Match

Access Perks and Childcare discounts

Job summary

Bally's Shreveport Casino & Hotel is seeking a diligent housekeeping associate to maintain pristine guest rooms, greet guests professionally and assist housekeeping staff with service excellence.

The role requires a High School diploma or better and training. You will follow safety procedures, report room status, keep carts stocked and engage guests with accurate information about hotel facilities and hours.

Qualifications

• High School diploma or better.
• Technical/other training or better.
• Ability to lift and move up to 40 lbs; able to work in guest environment.

Responsibilities

• Greet guests professionally and assist housekeeping staff.
• Ensure rooms are cleaned with amenities and supplies per standards.
• Keep housekeeping cart stocked and neat.
• Report status of guest rooms to dispatch and Inspectors.
• Provide information about Bally's facilities, hours, events and promotions.
• Handle guest complaints and resolve problems.
• Follow safety and emergency procedures.

Skills

Customer service

Communication

Safety procedures

Education

High School diploma or equivalent

Technical/other training or better

Job description

Bally's Shreveport Casino & Hotel is seeking a diligent housekeeping associate to maintain pristine guest rooms, greet guests professionally and assist housekeeping staff with service excellence.

The role requires a High School diploma or better and training. You will follow safety procedures, report room status, keep carts stocked and engage guests with accurate information about hotel facilities and hours.