Guest Relations Associate — Paid Daily Shifts

Six Flags White Water; Marietta (GA); On-site; USD 12,000 - 17,000; Full time

Benefits offered by this job

Get Paid Daily!

Free tickets for your family & friends

Promotion opportunities!

Diverse working environment

Exclusive employee parties, events, a 

Scholarship opportunities!

Exclusive employee parties, events,;

Job summary

Six Flags White Water in Marietta, GA is seeking a friendly Membership Operations Support associate to assist guests with complaints, process mobile and credit/debit payments, and distribute tickets and media according to park procedures. You will use the POS and season pass systems to sell tickets, look up passes, and provide accurate information to guests while assisting with Season Passes and Memberships.

Expect a fast-paced environment with a strong focus on guest satisfaction.

Qualifications

• Must be at least 18 years of age.
• Ability to handle stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests and provide excellent customer service.
• Able to communicate in English; other languages preferred.
• Able to work flexible hours, including nights and weekends.

Responsibilities

• Comply with proper debit/credit and mobile payment procedures.
• Provide accurate information to guests and assist with Season Passes and Memberships.
• Utilize POS and season pass systems to sell tickets and look up pass information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit.
• Resolve guest concerns daily and maintain service standards.
• Maintain image, cleanliness, and courtesy in all interactions.
• Other duties as assigned.

Skills

Customer service

Communication

Multilingual (optional)

Stress management

Guest engagement

Flexible hours

Tools

POS system

Season pass system

Job description

Six Flags White Water in Marietta, GA is seeking a friendly Membership Operations Support associate to assist guests with complaints, process mobile and credit/debit payments, and distribute tickets and media according to park procedures. You will use the POS and season pass systems to sell tickets, look up passes, and provide accurate information to guests while assisting with Season Passes and Memberships.

Expect a fast-paced environment with a strong focus on guest satisfaction.