Guest Relations & Admissions Lead

Six Flags St. Louis; Eureka (MO); On-site; USD 28,000 - 42,000; Full time

Job summary

Six Flags St. Louis is seeking a proactive Admissions team leader to guide Guest Relations and Admissions operations. You will supervise a dedicated team, ensure seamless daily activities, and uphold a welcoming, energetic environment for guests and staff.

Responsibilities include scheduling, coaching, problem resolution, and maintaining professional guest interactions while ensuring safety, cleanliness, and efficient cash register operations.

Qualifications

• Minimum Age: 17.
• Excellent verbal skills and positive guest interaction.
• Computer knowledge of Excel, Word, PowerPoint, Outlook or ability to learn Six Flags applications.
• Cues to guest service, safety and employee relations.
• 1 year Admissions experience preferred.
• Availability to work varied shifts, including nights, weekends and holidays.
• Must be able to work outdoors and stand for extended periods.
• Professional, self-motivated with strong teamwork.

Responsibilities

• Oversee the operation of the Guest Relations and Admissions areas.
• Perform all Guest Relations and Admissions duties.
• Help maintain, approve and adjust schedules/timesheets for Guest Relations and Admissions team members including Phone Operators, Rentals, Lost Parents, etc.
• Motivate employees, provide job coaching and disciplinary action when necessary.
• Professional and positive Guest and employee interaction to assist with problems.
• Maintain a clean work environment.
• Efficient register operation.
• Resolve Guest issues through mail, phone, email, and in person.
• Interact with all levels of management to resolve issues and fulfill inquiries.
• Perform other duties deemed necessary by the supervisor and manager.

Skills

Excellent verbal communication

Team leadership

Multi-tasking

Tools

Excel

Word

PowerPoint

Outlook

Job description

Six Flags St. Louis is seeking a proactive Admissions team leader to guide Guest Relations and Admissions operations. You will supervise a dedicated team, ensure seamless daily activities, and uphold a welcoming, energetic environment for guests and staff.

Responsibilities include scheduling, coaching, problem resolution, and maintaining professional guest interactions while ensuring safety, cleanliness, and efficient cash register operations.