Guest & Property Security Specialist

FirstService Residential; West Palm Beach (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

FirstService Residential in West Palm Beach is seeking a security officer to help maintain a safe, welcoming environment for residents, guests, and service providers. You will greet and register visitors, monitor security systems, and uphold building access control.

The role requires strong customer service, good communication, and the ability to respond quickly to emergencies; you will maintain logs and follow the Security SOPs, with on-site shifts based on property needs.

Qualifications

• High school diploma or equivalency required.
• Florida Security License D is required.
• Strong customer service and communication skills.
• Experience with building security and access control preferred.
• Able to read and understand SOPs and Handbook.

Responsibilities

• Greet and register guests and residents, ensuring safety.
• Monitor and operate security systems.
• Respond to emergencies promptly and effectively.
• Maintain daily logs and records accurately.
• Control access to the building and property.
• Attend staff meetings as required.

Skills

Customer service

Communication

Time management

Emergency response

Security procedures

Access control

Reading SOPs

Education

High school diploma or equivalent

College courses in business or hospitality

Florida Security License D

Tools

Information systems

Job description

FirstService Residential in West Palm Beach is seeking a security officer to help maintain a safe, welcoming environment for residents, guests, and service providers. You will greet and register visitors, monitor security systems, and uphold building access control.

The role requires strong customer service, good communication, and the ability to respond quickly to emergencies; you will maintain logs and follow the Security SOPs, with on-site shifts based on property needs.