Guest Port Operations Lead

SMS International Shore Operations; Fort Lauderdale (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

SMS International Shore Operations U.S. Inc.

is seeking an experienced Operations Supervisor to oversee Guest Port Operations and Guest Airport Operations during embarkation and debarkation, ensuring adherence to quality and reliability standards while delivering excellent service. You will lead staffing, coordinate with port and airport teams, monitor service quality, drive process improvements, and mentor management staff to maintain a high-performance operation in a dynamic, fast-paced

Qualifications

• Bachelor’s degree in Business Management or equivalent experience.
• 1+ years of management experience.
• Experience with computerized operating systems; proficiency in Microsoft Office (Word, Excel, and Outlook).
• Sales experience is strongly preferred.

Skills

Leadership

Analytical skills

Organizational skills

Communication skills

Interpersonal skills

Self-motivation

Change management

Education

Bachelor’s degree in Business Management or equivalent experience

Tools

Microsoft Office

Job description

SMS International Shore Operations U.S. Inc.

is seeking an experienced Operations Supervisor to oversee Guest Port Operations and Guest Airport Operations during embarkation and debarkation, ensuring adherence to quality and reliability standards while delivering excellent service. You will lead staffing, coordinate with port and airport teams, monitor service quality, drive process improvements, and mentor management staff to maintain a high-performance operation in a dynamic, fast-paced