Guest-Obsessed Server | Upsell & Service Pro

Highgate; Paradise (NV); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer 


Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition_re

Paid jury duty leave

Personal leave

Job summary

Highgate Hotels is seeking a Restaurant Server to deliver high-quality guest service in a fast-paced setting within Paradise, NV. You will take orders, serve food and drinks, and handle payments while upselling specials and maintaining a welcoming atmosphere.

This full-time role requires standing for long periods, multitasking across dining areas, and effective communication with guests and team members. Competitive hourly pay plus benefits apply.

Qualifications

• High School diploma or equivalent; hotel/related field preferred.
• Flexible and long hours sometimes required.
• Medium work — lifting up to 50 lbs occasionally, 20 lbs frequently.
• Ability to stand during shifts.
• Must maneuver through dining area with full trays.
• Effective verbal and written communication with guests and staff.
• Active listening to understand guest needs.
• Multitask and prioritize to meet deadlines.
• Attend hotel meetings/trainings as required.
• Maintain regular attendance per hotel standards.
• Maintain appearance and grooming; wear proper uniform and nametag.
• Comply with hotel standards to ensure safe operations.
• Identify and solve problems; show initiative.
• Cross-train in other hotel areas.
• Maintain confidentiality of information.
• Perform other duties as requested; maintain friendly demeanor.

Responsibilities

• Service guests with food and beverage in a courteous, attentive manner.
• Be familiar with restaurant, lounges, and Room Service functions.
• Upsell food, beverages, and promotional items to guests.
• Handle cashiering and end-of-shift paperwork.
• Keep tables and stations stocked, tidy and clean.
• Answer phones according to standards.
• Assist in breaking down trays and dishroom duties.
• Follow opening and closing procedures and station rotation.
• Attend required meetings and trainings.
• Ensure overall guest satisfaction.

Skills

Guest service

Communication

Multitasking

Cash handling

POS system

Teamwork

Attention to detail

Education

High School diploma or equivalent

Tools

P.O.S system

Job description

Highgate Hotels is seeking a Restaurant Server to deliver high-quality guest service in a fast-paced setting within Paradise, NV. You will take orders, serve food and drinks, and handle payments while upselling specials and maintaining a welcoming atmosphere.

This full-time role requires standing for long periods, multitasking across dining areas, and effective communication with guests and team members. Competitive hourly pay plus benefits apply.