Guest Loyalty & Cash Services Specialist

Colonial Downs Group; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

Colonial Downs Group LLC is seeking a Players Club Representative at Rosie’s Richmond. The role handles guest transactions, data entry for Players Club memberships, and loyalty programs. It requires strong cash handling, compliance with gaming regulations, and excellent communication.

Compensation starts at $15.00 per hour plus tips. This full-time on-site position is based at Rosie’s Richmond in VA and involves varied shift hours, including nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months cash handling experience preferred in related field.
• Must obtain and maintain Virginia Racing Commission License
• A combination of education and experience may be considered

Responsibilities

• Perform transactions and customer service at the Players Club desk.
• Verify money, coin transactions, and checks and process cash handling.tasks.

Skills

Verbal & written communication

Microsoft Office

Professional demeanor

Cash handling

Gaming regulations

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Colonial Downs Group LLC is seeking a Players Club Representative at Rosie’s Richmond. The role handles guest transactions, data entry for Players Club memberships, and loyalty programs. It requires strong cash handling, compliance with gaming regulations, and excellent communication.

Compensation starts at $15.00 per hour plus tips. This full-time on-site position is based at Rosie’s Richmond in VA and involves varied shift hours, including nights and weekends.