Guest Lead - Elevate Guest Experience & Team Growth

Altar'd State; Edina (MN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. in Edina, MN is seeking a Guest Lead to guide store operations, deliver outstanding guest experiences, and uphold brand standards in a fast-paced retail environment.

You will coach team members on service, merchandising, and loss prevention while maintaining a clean, inviting store and representing the Altar'd State brand. This role offers growth opportunities and a supportive team culture.

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.
• Physical ability to perform tasks including prolonged standing, lifting up to 30 pounds.

Responsibilities

• Consistently delivers an exceptional guest experience
• Consistently adheres to Altar'd State's guest service standards
• Acts as a positive role model, contributes to a culture of teamwork
• Coaches associates on guest interactions, recognizes great performance
• Demonstrates accountability and ownership of behaviors and results
• Embraces feedback and uses it to drive positive change
• Embraces change, leads through conflict and treats others with respect
• Maintains a clean and presentable store environment
• Assists in the construction of merchandising and window displays
• Represents the brand well by adhering to dress and grooming standards
• Completes opening/closing procedures as directed by management
• Adheres to loss prevention policies and procedures
• Participates in walk-throughs, communicates successes and opportunities
• Serves as leader on duty as needed
• Adheres to organizational Code of Conduct

Job description

Stand Out For Good, Inc. in Edina, MN is seeking a Guest Lead to guide store operations, deliver outstanding guest experiences, and uphold brand standards in a fast-paced retail environment.

You will coach team members on service, merchandising, and loss prevention while maintaining a clean, inviting store and representing the Altar'd State brand. This role offers growth opportunities and a supportive team culture.