Guest Experience Associate - Flexible Scheduling & Growth

Harri; Merritt Island (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Job summary

Steak ’n Shake is seeking a Team Member to deliver warm hospitality and energetic service on every shift. You’ll greet guests, take orders (including kiosk assistance), and ensure a friendly atmosphere while upholding brand standards and safety requirements.

Ideal candidates show reliability, a positive attitude, and strong teamwork. The role offers a dynamic environment with opportunities to grow and contribute to the guest experience in a popular quick-service setting.

Qualifications

• Consistent, reliable attendance and punctuality for every shift.
• Positive, cheerful attitude and willingness to help others.
• Strong customer service skills and teamwork mindset.
• Detail-oriented with ability to multitask and follow brand standards.
• Able to lift up to 50 lbs and stand for extended periods.
• Available to work weekends and holidays.

Responsibilities

• Greet guests with a genuine smile and maintain eye contact.
• Speak with enthusiasm and warmth to guests.
• Take orders accurately, including kiosk assistance.
• Build connections to make guests feel valued and welcome.
• Represent Steak ’n Shake values and vision on shift.
• Ensure food safety, cleanliness, and proper dress code.
• Work with the team to keep service fast and friendly.

Skills

Customer service

Teamwork

Interpersonal skills

Flexible schedule

Tools

Self-order kiosks

Job description

Steak ’n Shake is seeking a Team Member to deliver warm hospitality and energetic service on every shift. You’ll greet guests, take orders (including kiosk assistance), and ensure a friendly atmosphere while upholding brand standards and safety requirements.

Ideal candidates show reliability, a positive attitude, and strong teamwork. The role offers a dynamic environment with opportunities to grow and contribute to the guest experience in a popular quick-service setting.