Guestroom Cleaning Specialist – Luxury Service

The Umstead Hotel and Spa; Cary (NC); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Tuition reimbursement

Referral program

Job summary

The Umstead Hotel and Spa is seeking a Room Attendant to maintain immaculate guest rooms and common areas. Responsibilities include thorough cleaning, safe operation of equipment, and responding promptly to guest needs, all while upholding luxury service standards.

Candidates should have prior housekeeping experience, willingness to follow OSHA procedures, and participate in mandatory meetings to ensure consistent service quality.

Qualifications

• Experience in cleaning/hospitality settings preferred.
• Ability to follow training procedures per hotel and OSHA requirements.

Responsibilities

• Perform thorough cleaning and sanitation of guest rooms, bathrooms, balconies, and furnishings.
• Inspect linens and room supplies; ensure carts are stocked and organized.
• Respond promptly to guest requests with courtesy and efficiency.
• Maintain safety by inspecting equipment before and after use and reporting hazards.
• Attend mandatory hotel/departmental meetings and follow loss prevention procedures.
• Adhere to luxury service standards and ensure on-time task completion.

Skills

Guest service

Safety awareness

Time management

Job description

The Umstead Hotel and Spa is seeking a Room Attendant to maintain immaculate guest rooms and common areas. Responsibilities include thorough cleaning, safe operation of equipment, and responding promptly to guest needs, all while upholding luxury service standards.

Candidates should have prior housekeeping experience, willingness to follow OSHA procedures, and participate in mandatory meetings to ensure consistent service quality.