Guest‑Focused Server & Upsell Expert

TGI Fridays - 2668; Chicago (IL); On-site; USD 32,000 - 48,000; Full time

Job summary

TGI Fridays - 2668 is seeking a personable Server to welcome guests, take orders, and ensure a memorable dining experience in a fast-paced environment. You will learn the menu, make thoughtful recommendations, and collaborate with teammates to maintain smooth service.

You should be comfortable with POS transactions, cash handling, and ensuring accurate orders while upselling promotional items. A passion for guest satisfaction is essential for success in this role.

Qualifications

• Customer service focus and guest interaction.
• Ability to read and respond to guest cues and provide personalized service.
• Strong communication with team and guests to ensure a great dining experience.

Responsibilities

• Greet Guests with a smile and build rapport.
• Take and relay food and beverage orders promptly.
• Ensure timely service and accurate order entry in POS.
• Recommend menu items and upsell promotions.
• Identify guests underage for alcohol and follow responsible service standards.
• Maintain neat appearance and handle payments accurately.

Skills

Guest service

Communication

Upselling

Teamwork

Problem solving

Tools

POS system

Credit card processing

Cash handling

Job description

TGI Fridays - 2668 is seeking a personable Server to welcome guests, take orders, and ensure a memorable dining experience in a fast-paced environment. You will learn the menu, make thoughtful recommendations, and collaborate with teammates to maintain smooth service.

You should be comfortable with POS transactions, cash handling, and ensuring accurate orders while upselling promotional items. A passion for guest satisfaction is essential for success in this role.