Guest Experience Specialist (Part-Time)

Potbelly; Bowie (MD); On-site; USD 17,000 - 22,000; Part time

Job summary

Potbelly Sandwich Works is seeking a friendly Associate to deliver fast, accurate service and a high-quality product in a busy shop. You will be the primary contact for customers, handle orders, stock basics, and maintain a clean, welcoming environment.

Ideal candidates are 16+ years old, comfortable on their feet, able to work across stations, and ready to engage customers with a smile. Franchisee-owned restaurant; wage and benefits vary by location.

Qualifications

• Must be friendly and customer service oriented.
• Strong verbal communication skills.
• Able to work as a team-player.
• Ability to comprehend and communicate in English.
• Must be at least 16 years of age.

Responsibilities

• Restock food line, chips and cooler.
• Work multiple stations (load, dress, shakes, cash, prep, front).
• Deliver catering orders as detailed by catering policy.
• Prepare meats and cheeses for sandwiches.
• Greet customers, take orders and handle payments.
• Maintain cleanliness of tables, counters, floors, and utensils.

Skills

Customer service

Verbal communication

Teamwork

Sense of urgency

Job description

Potbelly Sandwich Works is seeking a friendly Associate to deliver fast, accurate service and a high-quality product in a busy shop. You will be the primary contact for customers, handle orders, stock basics, and maintain a clean, welcoming environment.

Ideal candidates are 16+ years old, comfortable on their feet, able to work across stations, and ready to engage customers with a smile. Franchisee-owned restaurant; wage and benefits vary by location.