Guest-Focused Room Attendant — Day 1 Benefits & Growth

Lively Hotel at OAK; Oklahoma City (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance from Day 1

PTO from Day 1

Holiday pay from Day 1

401(k) after 30 days

Hotel discounts

Travel discounts

Career development

Job summary

First Hospitality is hiring Room Attendants in Oklahoma City to maintain clean and inviting guest rooms and public areas. You will ensure rooms are refreshed with amenities and supplies, while upholding brand standards and a hospitable guest experience.

Join a team that values attention to detail, safety, and teamwork, with opportunities for professional growth across First Hospitality properties.

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.

Responsibilities

• Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
• Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
• Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership.
• Always maintain professionalism consistent with hotel brand and company expectations.
• Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by hotel leadership.

Skills

Effective communication

Guest service orientation

Job description

First Hospitality is hiring Room Attendants in Oklahoma City to maintain clean and inviting guest rooms and public areas. You will ensure rooms are refreshed with amenities and supplies, while upholding brand standards and a hospitable guest experience.

Join a team that values attention to detail, safety, and teamwork, with opportunities for professional growth across First Hospitality properties.