Guest-Focused Retail Service Associate I

Family Dollar Stores Of Iowa LLC; Audubon (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Iowa LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and keep the store clean and well-stocked. A background in retail customer service and the ability to lift 30–50 lbs are preferred.

The role emphasizes friendly interactions and teamwork, with duties ranging from stocking to ensuring safety and order throughout the store. Part-time position with opportunities for growth.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operating documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and colleagues.
• Maintain cleanliness of the store, bathrooms, floors, and trash.

Skills

Customer service

Communication

Organizational

Problem solving

Interpersonal

Physical stamina

Education

High school diploma

Tools

Cash register

Job description

Family Dollar Stores Of Iowa LLC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, and keep the store clean and well-stocked. A background in retail customer service and the ability to lift 30–50 lbs are preferred.

The role emphasizes friendly interactions and teamwork, with duties ranging from stocking to ensuring safety and order throughout the store. Part-time position with opportunities for growth.