Guest-Focused Retail Associate I – Entry Level

dollartree; Richmond (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in California is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

The role requires excellent service skills, ability to lift 30–50 lbs, and strong teamwork. Flexible availability and reliability are valued in this fast-paced retail setting.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organization

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree in California is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, stock shelves, and help unload merchandise while maintaining a clean, safe store environment.

The role requires excellent service skills, ability to lift 30–50 lbs, and strong teamwork. Flexible availability and reliability are valued in this fast-paced retail setting.