Entry-Level Retail Customer Experience Associate

Dollar Tree Stores; Red Bluff (CA); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in California is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the cash register, stock shelves, unload trucks, and keep the store clean and presentable while maintaining a friendly environment.

The role emphasizes excellent customer service, strong organizational and communication skills, and the ability to follow instructions and handle physical duties such as lifting up to 50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Excellent customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Decision making

Ability to follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree in California is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, manage transactions at the cash register, stock shelves, unload trucks, and keep the store clean and presentable while maintaining a friendly environment.

The role emphasizes excellent customer service, strong organizational and communication skills, and the ability to follow instructions and handle physical duties such as lifting up to 50 lbs.