Guest-Focused Restaurant Team Member

Mountain Mike's Pizza; Surprise (AZ); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Job summary

Mountain Mike's Pizza in Surprise, Arizona is looking for a dynamic and customer-oriented Employee to enhance the overall dining experience. In this role, you'll greet guests, manage orders, and ensure cleanliness in the dining area while assisting in food preparation and cooking tasks.

The ideal candidate will have customer service experience, strong communication skills, and the ability to work in a fast-paced team environment. Availability for various shifts is critical to meet restaurant needs.

Qualifications

• Prior experience in a customer-facing role, preferably in a hospitality setting.
• Excellent verbal communication skills for customer and team interaction.
• Ability to handle orders accurately in a high-pressure environment.
• Experience working collaboratively in a team-oriented environment.
• Flexibility to work various shifts, including evenings and weekends.
• Capable of standing for long periods during busy periods.
• Knowledge of health and safety standards relevant to food service.
• Experience in a kitchen environment is preferred but not mandatory.

Responsibilities

• Greet customers and provide menus while answering initial questions.
• Take orders accurately and process payments efficiently.
• Deliver food and beverages to customers on time.
• Maintain cleanliness of the dining area throughout the shift.
• Address and resolve customer complaints diplomatically.
• Assist with preparing ingredients for cooking.
• Participate in cooking and assembling dishes.
• Ensure kitchen area cleanliness and organization.

Skills

Customer Service Experience

Communication Skills

Efficiency and Accuracy

Teamwork Skills

Flexibility

Physical Stamina

Health and Safety Awareness

Experience in Kitchen Operations

Team Collaboration

Adaptability

Attention to Detail

Job description

Mountain Mike's Pizza in Surprise, Arizona is looking for a dynamic and customer-oriented Employee to enhance the overall dining experience. In this role, you'll greet guests, manage orders, and ensure cleanliness in the dining area while assisting in food preparation and cooking tasks.

The ideal candidate will have customer service experience, strong communication skills, and the ability to work in a fast-paced team environment. Availability for various shifts is critical to meet restaurant needs.