Guest-Focused Restaurant Server — Day 1 Benefits & Growth

Cambria-Hotel-Milwaukee-Downtown; Milwaukee (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

First Hospitality seeks Restaurant Servers to provide attentive, dynamic tableside service for our restaurant guests in Milwaukee. You will master knowledge of food and beverage menus, including recommendations and pairings, to enhance guest experiences and drive satisfaction.

The role emphasizes proactive guest service, engaging communication, and a collaborative approach to resolving issues while upholding the restaurant's vision and standards.

Qualifications

• Effective verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently throughout the workday.
• Lift, lower, and maneuver up to 30 pounds frequently.
• Reach, bend, stoop, and pivot frequently throughout the workday.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Job description

First Hospitality seeks Restaurant Servers to provide attentive, dynamic tableside service for our restaurant guests in Milwaukee. You will master knowledge of food and beverage menus, including recommendations and pairings, to enhance guest experiences and drive satisfaction.

The role emphasizes proactive guest service, engaging communication, and a collaborative approach to resolving issues while upholding the restaurant's vision and standards.