Guest-Focused Restaurant Server | Day 1 Benefits & Growth

First-Hospitality-5; Elkhart (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Insurance from Day 1

Holiday pay Day 1

401(k) after 30 days

Travel discounts

Professional development

Job summary

First Hospitality is seeking a Restaurant Server to deliver attentive, dynamic, and inspiring tableside service. A thorough knowledge of the menu, recommendations, and pairings is essential to exceed guest expectations.

The role emphasizes proactive guest care, collaboration with the team, and maintaining restaurant standards. We value strong communication, engagement with guests, and the ability to adapt to evolving guest needs.

Qualifications

• Strong verbal and written communication skills are essential.
• Experience delivering attentive guest service is preferred.
• Ability to handle multiple tasks and guest requests with a positive attitude.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Verbal communication

Written communication

Guest service

Problem solving

Job description

First Hospitality is seeking a Restaurant Server to deliver attentive, dynamic, and inspiring tableside service. A thorough knowledge of the menu, recommendations, and pairings is essential to exceed guest expectations.

The role emphasizes proactive guest care, collaboration with the team, and maintaining restaurant standards. We value strong communication, engagement with guests, and the ability to adapt to evolving guest needs.