Guest-Focused Restaurant Server at Luxury Puerto Rico Resort

Pyramid Global Hospitality; Puerto Rico; On-site; USD 17,000 - 25,000; Full time

Job summary

Hyatt Regency Grand Reserve Puerto Rico, part of Pyramid Global Hospitality, seeks a motivated Restaurant Server to deliver exceptional guest experiences at a premier oceanfront resort in Rio Grande. You will host, describe menu items, and ensure guests receive accurate service and recommendations tailored to their preferences.

We value engaging personalities, team collaboration, and strong communication as you guide guests through their culinary journey and ensure satisfaction from arrival to

Qualifications

• 2-4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Descriptive and able to sell menu items.
• Engaging and welcoming personality.
• Excellent communication skills.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in order taking, confirming all special requests.
• Be the master of the menu, understanding details to enhance conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests with concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Skills

Food service experience

Knowledge of wine, beer, cocktails, &

Excellent communication skills

Engaging personality

Descriptive selling

Ability to work under pressure

Job description

Hyatt Regency Grand Reserve Puerto Rico, part of Pyramid Global Hospitality, seeks a motivated Restaurant Server to deliver exceptional guest experiences at a premier oceanfront resort in Rio Grande. You will host, describe menu items, and ensure guests receive accurate service and recommendations tailored to their preferences.

We value engaging personalities, team collaboration, and strong communication as you guide guests through their culinary journey and ensure satisfaction from arrival to