Guest-Focused Restaurant Manager & Ops Leader

CRAVE American Kitchen & Sushi Bar; United States; Vor Ort; USD 60.000 - 110.000; Vollzeit

Zusammenfassung

CRAVE American Kitchen & Sushi Bar in the United States is seeking an experienced General Manager to lead daily restaurant operations and guest satisfaction with a proactive, hospitality-driven approach.

You will supervise staff, recruit, train, schedule, and manage performance; ensure food safety, POS/Cash controls, and high service standards; and partner with Kitchen and Service teams to deliver outstanding dining experiences.

Qualifikationen

• High school diploma or GED.
• 3 years of supervisory experience in a restaurant.
• Experience managing POS systems and cash controls.
• Knowledge of cash handling procedures and reconciliations.
• Strong customer service and communication skills.
• Ability to supervise, motivate, and train staff.

Aufgaben

• Provide proactive interaction with guests and maintain relationships.
• Oversee recruitment, selection, orientation, training, scheduling and performance management.
• Maintain two-way communication with staff via meetings.
• Ensure timely meal service, food safety, and cleanliness standards.
• Respond to guest complaints in person or by email.
• Schedule staff and approve shift pickups.
• Train and develop staff to perform duties.

Kenntnisse

Supervisory

Customer service

Communication

Time management

Problem solving

Staff training

Multitasking

Ethical behavior

Ausbildung

High school diploma

Tools

POS systems

Aloha

Compeat

Tripleseat

Hotschedules

Microsoft Office

Jobbeschreibung

CRAVE American Kitchen & Sushi Bar in the United States is seeking an experienced General Manager to lead daily restaurant operations and guest satisfaction with a proactive, hospitality-driven approach.

You will supervise staff, recruit, train, schedule, and manage performance; ensure food safety, POS/Cash controls, and high service standards; and partner with Kitchen and Service teams to deliver outstanding dining experiences.