Guest-Focused Parking Experience Host

Premium Parking; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Premium Parking is seeking a friendly Parking Ambassador in Austin, TX to greet guests and ensure a safe, organized experience. You will assist with rates, directions, and site details while guiding traffic and providing exceptional service.

Ideal candidates engage quickly in a fast-paced setting, stay alert, and maintain professionalism outdoors in varying weather. Prior parking or hospitality experience is a plus; training on devices and procedures is provided.

Qualifications

• Excellent customer service and communication abilities.
• Friendly, guest-focused attitude and proactive in fast-paced environments.
• Ability to work independently and maintain high service standards.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure.
• Answer questions about parking rates, payment options, directions, and site information.
• Direct traffic and guide vehicles safely and efficiently into parking areas.
• Assist guests with concerns and help resolve issues professionally.
• Support event parking operations and high-traffic periods.
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues.
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns.
• Promote a safe environment by following company procedures and reporting hazards or incidents.

Skills

Customer service

Communication

Professionalism

Tools

Handheld devices

Job description

Premium Parking is seeking a friendly Parking Ambassador in Austin, TX to greet guests and ensure a safe, organized experience. You will assist with rates, directions, and site details while guiding traffic and providing exceptional service.

Ideal candidates engage quickly in a fast-paced setting, stay alert, and maintain professionalism outdoors in varying weather. Prior parking or hospitality experience is a plus; training on devices and procedures is provided.