Guest Experience Ambassador – Parking & Customer Care

Premium Parking; Bixby (OK); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

Premium Parking is seeking a Parking Ambassador to greet guests and deliver exceptional service from arrival to departure. You’ll help guests with rates, directions, and site information while directing traffic and keeping the facility clean and welcoming.

The role supports event parking during busy periods and requires the ability to work outdoors in varying weather. Weekend availability and varying shifts are expected as part of the schedule.

Qualifications

• Strong customer service and communication skills.
• Ability to provide friendly, professional guest service.
• Ability to work independently while maintaining professionalism.

Responsabilités

• Greet guests and provide exceptional customer service from arrival to departure.
• Answer questions about parking rates, payment options, directions, and site information.
• Direct traffic and guide vehicles safely and efficiently into parking areas.
• Assist guests with concerns and help resolve issues professionally.
• Support event parking operations and high-traffic periods.
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues.
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns.
• Promote a safe environment by following company procedures and reporting hazards or incidents.

Connaissances

Customer service

Communication

Guest service

Independent work

Outdoor work

Description du poste

Premium Parking is seeking a Parking Ambassador to greet guests and deliver exceptional service from arrival to departure. You’ll help guests with rates, directions, and site information while directing traffic and keeping the facility clean and welcoming.

The role supports event parking during busy periods and requires the ability to work outdoors in varying weather. Weekend availability and varying shifts are expected as part of the schedule.