Guest-Focused Hotel Maintenance Engineer

mcrhotels.com; Abilene (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Residence Inn Abilene, located at 1641 E. Musgrave Blvd. Abilene, TX 79601, seeks a Maintenance Engineer to uphold clean, safe, and well-organized hotel operations, focusing on guest satisfaction through proactive service and reliable PM routines.

The role requires a technical or vocational degree and at least 2 years of related experience, with a flexible schedule and strong teamwork to ensure top-quality cleanliness, hospitality, and product consistency for guests.

Qualifications

• Technical, Trade or Vocational school degree preferred.
• At least 2 years of work-related experience in a commercial facility, hospitality or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• Greet guests and use their names whenever possible.
• Maintain clean front and back of house and support housekeeping as needed.
• Respond to guest requests for general repairs and document completion.
• Perform preventative maintenance per hotel PM Program.
• Follow safety and health codes and report emergencies to supervisor/GM.
• Conduct full property walks at shift start/end and note any maintenance needs.
• Keep maintenance areas clean and organized during shifts and before departure.

Skills

Communication skills

Conflict resolution

Hospitality

Education

Technical/Trade or Vocational degree

Job description

Residence Inn Abilene, located at 1641 E. Musgrave Blvd. Abilene, TX 79601, seeks a Maintenance Engineer to uphold clean, safe, and well-organized hotel operations, focusing on guest satisfaction through proactive service and reliable PM routines.

The role requires a technical or vocational degree and at least 2 years of related experience, with a flexible schedule and strong teamwork to ensure top-quality cleanliness, hospitality, and product consistency for guests.