Guest-First Housekeeping Specialist

mcrhotels.com; Abilene (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Residence Inn Abilene in Abilene, TX is seeking a dedicated Housekeeper to clean and prepare guest rooms, hallways, and public spaces to hotel standards.

You will perform pre-cleaning, stocking, room cleaning, and assist with special projects while maintaining a friendly, professional attitude and ensuring guest satisfaction. This role requires good physical stamina, punctuality, and the ability to follow established procedures and safety guidelines.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high‑pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co‑workers and guests.
• Communication Skills: Must be able to convey information and ideas clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years of age or older to perform this job.
• Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.Neverwork while off the clock.
• Breaks: Clock in/out for breaks at the designated time on your schedule.
• Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Responsibilities

• The Housekeeper is responsible for cleaning and preparing guest rooms, hallways, and public areas in the hotel.
• Pre-Cleaning and Stocking: Complete all pre-cleaning duties including, but not limited to, stocking room supplies and tools on assigned work cart, attending morning stand-up meeting, folding and/or assisting with any dirty linen in the housekeeping laundry room.
• Clean and Stock Rooms: Thoroughly clean and restock the required number of guest rooms as assigned per shift.
• Additional Cleaning Projects: As assigned by direct supervisor, in storage rooms, public spaces, guest laundry, room deep cleaning activities, as needed. All front and back of house areas should be well-organized and clean.

Skills

Can-Do Attitude

Ability to Follow Guidelines

Handle Pace and Pressure

Listening

Communication Skills

Hospitality and Guest Service

Scheduling flexibility

Punctuality

Job description

Residence Inn Abilene in Abilene, TX is seeking a dedicated Housekeeper to clean and prepare guest rooms, hallways, and public spaces to hotel standards.

You will perform pre-cleaning, stocking, room cleaning, and assist with special projects while maintaining a friendly, professional attitude and ensuring guest satisfaction. This role requires good physical stamina, punctuality, and the ability to follow established procedures and safety guidelines.