Guest-Focused Gaming Attendant – HHR & Tips

Churchill Downs; Virginia; Vor Ort; USD 31.519.000 - 39.675.000; Vollzeit

Zusammenfassung

Churchill Downs Incorporated is seeking a Team Member at Colonial Downs Group in Virginia to service guests, handle hand-pay jackpots, and perform minor repairs on HHR machines. You will also manage paperwork and maintain equipment to ensure smooth operation.

The role requires a High School Diploma or equivalent, at least 6 months of related experience, and the ability to obtain a racing license. Compensation is $11 per hour plus tips, with shifts that may include nights, weekends, and holidays.

Qualifikationen

• High School Diploma or equivalent.
• Six (6) months experience in a related field, preferred.
• Must obtain and maintain a valid racing license.

Aufgaben

• Servicing and building relationships with guests, paying hand-pay jackpots, and performing minor repairs on HHR machines.
• Ensure department paperwork and data entry are correct, including tax documents and sign-offs.
• Maintain and monitor HHR machines and peripherals, perform preventative maintenance when possible.
• Ensure devices operate properly and call for help when needed.
• Promote player card usage and maintain appropriate paper levels for terminals.

Kenntnisse

Verbal communication

Written communication

Guest service

Gaming operations knowledge

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Churchill Downs Incorporated is seeking a Team Member at Colonial Downs Group in Virginia to service guests, handle hand-pay jackpots, and perform minor repairs on HHR machines. You will also manage paperwork and maintain equipment to ensure smooth operation.

The role requires a High School Diploma or equivalent, at least 6 months of related experience, and the ability to obtain a racing license. Compensation is $11 per hour plus tips, with shifts that may include nights, weekends, and holidays.