Guest-Focused Food Server in Fast-Paced Entertainment

Cactus Petes Resort Casino; Jackpot (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Cactus Petes Resort Casino is hiring a hotel/restaurant server to greet guests, take orders, and manage payments with a POS system. This role emphasizes friendly service, accuracy, and attention to guest needs in a fast-paced dining environment.

The position requires basic math, cash handling, and the ability to work varied shifts. Starting pay reflects experience and location, with benefits and opportunities for career growth within PENN Entertainment’s hospitality portfolio.

Qualifications

• High school diploma or GED preferred.
• Six months experience as a server in a dining establishment preferred.
• Previous cash handling experience is preferred.
• Must have excellent guest service skills.
• Able to operate a point of sale (POS) System and/or adding machine and make change.
• Must have basic math skills.
• Able to work varied shifts and hours.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Responsibilities

• Greet guests with a smile and pleasant disposition in a timely manner.
• Take guest's orders and input the order into the computer accurately.
• Observe and anticipate guest's needs, keep table cleared between courses, and beverages filled.
• Present check for payment when all guest needs have been met.
• Complete assigned side work and additional daily tasks.
• Serve Food and Beverages to guests in a quick, efficient and courteous manner.
• Check with guests to ensure they are enjoying their meals and address issues promptly.
• Inform the Assistant Restaurant Manager if situations arise with guests or team members.

Skills

Guest service skills

POS system

Cash handling

Math skills

Team communication

Education

High school diploma or GED

Job description

Cactus Petes Resort Casino is hiring a hotel/restaurant server to greet guests, take orders, and manage payments with a POS system. This role emphasizes friendly service, accuracy, and attention to guest needs in a fast-paced dining environment.

The position requires basic math, cash handling, and the ability to work varied shifts. Starting pay reflects experience and location, with benefits and opportunities for career growth within PENN Entertainment’s hospitality portfolio.