Guest-Focused F&B Server — Banquets & Casino Dining

CL c67b5ad1 e7cd 47f1 8679 6da103430fa6; Michigan; On-site; USD 28,000 - 52,000; Full time

Job summary

Little River Casino Resort is seeking a guest-focused team member to serve food and beverages across tables, conference center, event center, and gaming floor. This tipped position requires strong guest service, reliability, and basic money handling as you help create an entertaining atmosphere for guests and colleagues alike.

Eligible candidates must obtain SERVSafe within 90 days and Michigan TAM within 60 days, with preference for those familiar with a Tribally run casino.

Qualifications

• Must obtain SERVSafe Certification within 90 days and maintain throughout employment.
• Michigan TAM certification or must obtain within 60 days of employment.
• Experience working with a Tribally run casino and/or resort preferred.

Responsibilities

• Warmly greets and acknowledges guests upon arrival.
• Assists in seating guests and delivers room service as needed.
• Effectively merchandises food and beverage menus in an informative, friendly, and enthusiastic manner.
• Accurately receives Food & Beverage orders from guests and relays them to the kitchen or bartender through the POS system.
• Helps execute various styles of service (plated, buffet, passed, etc.).
• Occasionally may work concession stands when needed.
• Sets tables according to banquet event order.
• Computes charge amount of beverage and accepts payment from guests.
• Requests identification from guests when legal age is questioned for alcohol service.
• Removes empty or dirty glasses, bottles and ashtrays from Gaming floor and service areas.
• Operates POS system as needed.
• Assists during and after events in the conference center and entertainment venue.
• Maintains knowledge of Little River Casino Resort events, promotions, programs, and service to guests.
• Attends trainings and meetings; adheres to safety rules and policies.

Education

SERVSafe Certification

TAM Certification

Job description

Little River Casino Resort is seeking a guest-focused team member to serve food and beverages across tables, conference center, event center, and gaming floor. This tipped position requires strong guest service, reliability, and basic money handling as you help create an entertaining atmosphere for guests and colleagues alike.

Eligible candidates must obtain SERVSafe within 90 days and Michigan TAM within 60 days, with preference for those familiar with a Tribally run casino.