Guest Services Associate - Casino & C-Store

CL c67b5ad1 e7cd 47f1 8679 6da103430fa6; Michigan; On-site; USD 17,000 - 22,000; Full time

Job summary

Little River Casino Resort in Michigan is seeking a team member to perform purchase transactions, stock shelves, and conduct daily underground tank inspections. The role requires strong basic communication, money handling, and guest service skills, with adherence to safety and confidentiality standards.

Training will cover POS operations, store maintenance, and reports, ensuring a clean, welcoming guest experience.

Qualifications

• Must be able to pass pre-employment drug test and background check.
• Class C certification for underground storage (or obtain within first week).
• Michigan TAM certification or obtain within 60 days.
• SERVSafe Certification within 90 days and maintain throughout employment.
• Experience with Tribally run casino/resort preferred.

Responsibilities

• Perform purchase transactions using POS system.
• Stock shelves, coolers, and freezers daily.
• Complete daily underground tank storage inspections.
• Maintain store cleanliness and general upkeep of C-store areas.
• Identify and report unsafe or hazardous conditions.
• Provide information about events, promotions, and services to guests.
• Attend trainings and comply with safety policies.

Skills

Money handling

Guest service

Teamwork

Communication

Problem solving

Detail oriented

Confidentiality

Independent work

Office equipment

Multi-tasking

Tools

POS system

Job description

Little River Casino Resort in Michigan is seeking a team member to perform purchase transactions, stock shelves, and conduct daily underground tank inspections. The role requires strong basic communication, money handling, and guest service skills, with adherence to safety and confidentiality standards.

Training will cover POS operations, store maintenance, and reports, ensuring a clean, welcoming guest experience.