Guest-Focused Crew Member | Tips & Growth Path

Ontario Trillium Foundation; Boston (MA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Credit card tips

Job summary

Ontario Trillium Foundation is seeking Crew Members to deliver excellent guest service, prepare food and beverages to Brand standards, and support daily restaurant operations. Crew Members work with management and teammates to ensure a clean, efficient, and welcoming environment for guests.

This foundational role offers opportunities for skill development and advancement into leadership roles, including cross-training and potential progression to Manager on Duty or Restaurant Management based on

Qualifications

• Ability to work in a fast-paced environment.
• Basic math and cash-handling skills.
• Strong teamwork and communication skills.
• Willingness to learn and follow established procedures.
• Ability to multitask and adapt to changing priorities.

Responsibilities

• Greet and serve guests in a friendly, professional, and timely manner.
• Prepare food and beverages in accordance with Dunkin’ & franchise standards.
• Operate point-of-sale systems and handle cash transactions.
• Maintain food safety, sanitation, and cleanliness standards at all times.
• Support speed of service and order accuracy goals.
• Follow all company policies, procedures, and safety guidelines.
• Assist with opening, closing, cleaning, and stocking duties as assigned and directed by a Manager or Management.
• Work effectively as part of a team and support fellow employees during shifts.

Skills

Fast-paced environment

Cash-handling

Teamwork

Communication

Willingness to learn

Multitasking

POS proficiency

Tools

POS systems

Job description

Ontario Trillium Foundation is seeking Crew Members to deliver excellent guest service, prepare food and beverages to Brand standards, and support daily restaurant operations. Crew Members work with management and teammates to ensure a clean, efficient, and welcoming environment for guests.

This foundational role offers opportunities for skill development and advancement into leadership roles, including cross-training and potential progression to Manager on Duty or Restaurant Management based on