Assistant Manager - Guest Experience (Tips)

Ontario Trillium Foundation; Jesup (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

Ontario Trillium Foundation is seeking an Assistant Manager to support Restaurant Managers in developing a skilled team delivering great guest experiences and profitable top-line sales. You will help recruit, train, and coach Crew Members and Shift Leaders, while promoting cross-training and delegation to build a strong team.

Responsibilities include ensuring brand standards, maintaining cleanliness, and delivering exceptional service with ServSafe certification.

Qualifications

• ServSafe certification required.

Responsibilities

• Promote a team environment by coaching and feedback, recognizing achievements, and resolving employee concerns.
• Assist in recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager.
• Support development of team members through effective cross-training, deployment, and delegation of responsibilities.
• Hold guests as highest priority and model exceptional guest service; ensure brand standards and systems are executed.

Skills

Team leadership

Coaching

Employee development

Training

Recruitment support

Cross-training

Job description

Ontario Trillium Foundation is seeking an Assistant Manager to support Restaurant Managers in developing a skilled team delivering great guest experiences and profitable top-line sales. You will help recruit, train, and coach Crew Members and Shift Leaders, while promoting cross-training and delegation to build a strong team.

Responsibilities include ensuring brand standards, maintaining cleanliness, and delivering exceptional service with ServSafe certification.