Guest-Focused Casino & Hotel Security Officer

Seminole Hard Rock Hotel & Casino; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Hard Rock Hotel & Casino in Cincinnati seeks a Security Officer to safeguard guests and assets under the Security Department.

You will patrol, assist patrons, file detailed incident reports, and coordinate with management during emergencies, all while maintaining a friendly, guest-focused demeanor.

A High School diploma and at least one year of guest service experience are required; prior casino/hotel security or related experience is preferred.

Qualifications

• High School Diploma or equivalent required; minimum 1 year of guest service experience.
• Previous casino/hotel security, law enforcement, or military experience preferred.
• Ability to stand up to 8 hours in a busy casino environment.
• Excellent communication with guests in English.

Responsibilities

• Provide security coverage for transfers of monies within the casino and hotel areas.
• Assist patrons with inquiries and directions.
• Prepare detailed incident reports in a clear and precise manner.
• Patrol the hotel and casino areas to establish a security presence and report unusual situations.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintaining proper key control.
• Demonstrate commitment to responsible gaming and discreetly notify managers of concerns.
• Performs all other related and compatible duties as assigned.

Skills

Guest service

English communication

Security awareness

Education

High School Diploma or equivalent

Job description

Seminole Hard Rock Hotel & Casino in Cincinnati seeks a Security Officer to safeguard guests and assets under the Security Department.

You will patrol, assist patrons, file detailed incident reports, and coordinate with management during emergencies, all while maintaining a friendly, guest-focused demeanor.

A High School diploma and at least one year of guest service experience are required; prior casino/hotel security or related experience is preferred.