Guest-Focused Café Associate | Flexible Shifts & Perks

Virginia.gov; Richmond (AL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Free museum admission

Staff discounts on VMFA Shop

Employee pricing for programs

Job summary

The Virginia Museum of Fine Arts (VMFA) is seeking Best Café Staff to join the Food Services team. You will greet guests, handle payments, serve food and beverages, and keep the café clean and stocked. You’ll work as part of a friendly team to ensure guests have an exceptional experience.

Shifts include weekends, evenings, and holidays, with opportunities to learn about VMFA and its exhibitions. Perks include free admission and staff discounts as part of VMFA employment.

Qualifications

• Excellent interpersonal skills and professional demeanor with guests and employees.
• Ability to read, comprehend and follow basic directions, menus and instruction.
• Ability to handle fast-paced, high-volume situations during events.
• Ability to remain calm and gracious in fast-paced, high-pressure environments.
• Ability to operate the POS register system, including processing credit card and cash transactions.

Responsibilities

• Greet guests in a friendly and welcoming demeanor.
• Collect payment from guests.
• Perform cleaning duties such as bussing and clearing tables.
• Communicate with and provide excellent service to guests.
• Serve patrons food & beverages.
• Maintain daily inventory and restock supplies in café and back-of-house.
• Gain knowledge of the museum and provide information to guests as needed.
• Deliver a memorable dining experience by resolving guest issues promptly.
• Anticipate and accommodate guest needs and respond to requests politely and professionally.

Skills

Interpersonal skills

Customer service

Ability to work in fast-paced settings

Team player

Professional demeanor

Reading and following directions

Cash handling/ POS

Punctuality

Tools

POS system

Job description

The Virginia Museum of Fine Arts (VMFA) is seeking Best Café Staff to join the Food Services team. You will greet guests, handle payments, serve food and beverages, and keep the café clean and stocked. You’ll work as part of a friendly team to ensure guests have an exceptional experience.

Shifts include weekends, evenings, and holidays, with opportunities to learn about VMFA and its exhibitions. Perks include free admission and staff discounts as part of VMFA employment.