Guest‑Focused Café Team Member | Flexible Shifts

Commonwealth of VA Careers; Richmond (VA); Sur place; USD 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Free admission to VMFA exhibitions

Discounts at VMFA Shop

Employee discounts at café and museum

Résumé du poste

The Best Café at the Virginia Museum of Fine Arts in Richmond is seeking a dedicated Best Café Staff member to greet guests, take orders, process payments, serve food and beverages, and help keep the café space clean. You will contribute to a memorable museum visit through friendly, attentive service and teamwork.

Ideal candidates bring flexibility for weekends/holidays, can stand for long periods, may lift up to 50 pounds, and have prior food service experience. ServSafe certification is a plus.

Qualifications

• Excellent interpersonal skills and the ability to demonstrate a professional demeanor with guests and other employees.
• Ability to read, comprehend and follow basic directions, menus and instruction.
• Ability to handle fast paced, high volume situations during an event.
• Ability to remain calm, professional and gracious in a fast paced, high- pressure environment.
• Ability to maintain a professional demeanor and appearance during shifts.
• Ability to work independently and effectively with minimal supervision.
• Ability to operate the point-of-sale register system, including processing credit card and cash transactions
• Ability to receive feedback well.
• Ability to be prompt and punctual to scheduled shifts.
• Ability to use fine and gross motor skills; finger and hand dexterity; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; talk and hear; and taste and smell.
• Ability to stand or walk for up to 10 hours.
• Ability to lift or move up to 50 pounds.
• Flexible availability that includes weekends, evenings and holidays.
• Ability to work as part of a team; flexible when given different assignments and directions.

Responsabilités

• Greet guests in a friendly and welcoming demeanor.
• Collect payment from guests.
• Perform cleaning duties such as bussing and clearing tables.
• Communicate with and provide excellent service to guests.
• Serve patrons food & beverage.
• Maintain daily inventory and restock supplies in café and back-of-house.
• Gain knowledge of the museum and provide information to guests as needed.
• Deliver a memorable dining experience by resolving all guest issues promptly.
• Anticipate and accommodate guest needs and respond to requests in a polite, professional manner.

Connaissances

Interpersonal skills

Professional demeanor

Reading/comprehension

High-volume service

Calm under pressure

Teamwork

Punctuality

Mobility and dexterity

Cash handling/POS

Guest service mindset

Stand/walk for long hours

Lift up to 50 pounds

Description du poste

The Best Café at the Virginia Museum of Fine Arts in Richmond is seeking a dedicated Best Café Staff member to greet guests, take orders, process payments, serve food and beverages, and help keep the café space clean. You will contribute to a memorable museum visit through friendly, attentive service and teamwork.

Ideal candidates bring flexibility for weekends/holidays, can stand for long periods, may lift up to 50 pounds, and have prior food service experience. ServSafe certification is a plus.