Guest-Focused Beverage Server — Tips, Benefits & Growth

Bally's Corporation; Chicago (IL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health coverage

401K/ Company Match

Employee parking

Parking garage benefit

Job summary

Bally's Corporation in Chicago is seeking a front-line hospitality team member to deliver guest-focused service in a casino environment.

Responsibilities include welcoming guests, taking orders, operating the POS, checking IDs and Bally's player cards, and maintaining bar safety and sanitation. This role requires availability nights, weekends, and holidays, with potential earnings supported by tips.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Must be a high school graduate or equivalent.
• Must have six months or more related experience.
• Must have open work availability to work nights, weekends, and holidays.

Responsibilities

• Provide customer service in a casino setting, helping guests with requests and questions.
• Check identification for age and for Bally's player card usage.
• Operate the POS system and process payments.
• Assist with maintaining bar safety and sanitation standards.
• Arrive on shift on time in full uniform and participate in pre-shift meetings.

Skills

Customer service

Teamwork

Communication

Education

High School diploma or equivalent

Tools

POS system

Job description

Bally's Corporation in Chicago is seeking a front-line hospitality team member to deliver guest-focused service in a casino environment.

Responsibilities include welcoming guests, taking orders, operating the POS, checking IDs and Bally's player cards, and maintaining bar safety and sanitation. This role requires availability nights, weekends, and holidays, with potential earnings supported by tips.