Beverage Server – Guest Experience & Night Shifts

Bally's Interactive; Chicago (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Employee parking

Perks access and childcare discounts

Job summary

Bally’s Interactive seeks hospitality team members in Chicago to deliver outstanding guest experiences at the bar and dining areas. The role focuses on entertaining guests, strong service, and knowledge of the menu and wine offerings.

Applicants should be at least 21, able to obtain a gaming license, and available for nights, weekends, and holidays; prior service experience is preferred. Competitive pay with tips and benefits are offered.

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• Must be a high school graduate or equivalent.
• Must have six months or more related experience.
• Must have open work availability to work nights, weekends, and holidays.

Responsibilities

• Foster an entertaining atmosphere aligned with Bally’s Born to Entertain philosophy.
• Promote Bally’s customer-centric culture and build guest relations.
• Serve customers as part of a team, anticipate needs and provide assistance.
• Perform table setup, side work, and closing duties.
• Demonstrate extensive knowledge of menu and wine list, including specials.
• Check IDs to enforce minimum age for alcohol and Bally’s card usage.
• Participate in area clean-up and maintain safety standards.
• Compute customer checks, operate POS, and process payments.
• Report tips for each shift and maintain accuracy.

Skills

Customer service

Alcohol service

Team collaboration

Education

High school diploma or equivalent

Job description

Bally’s Interactive seeks hospitality team members in Chicago to deliver outstanding guest experiences at the bar and dining areas. The role focuses on entertaining guests, strong service, and knowledge of the menu and wine offerings.

Applicants should be at least 21, able to obtain a gaming license, and available for nights, weekends, and holidays; prior service experience is preferred. Competitive pay with tips and benefits are offered.