Guest-Focused Banker: Build Relationships & Accounts

Fairygodboss; Walnut Creek (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

On-site wellness centers

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences, greet clients, open accounts, and help with digital banking tools. You will build trusted relationships and collaborate with the branch team to meet customers' financial goals.

Responsibilities include providing attentive service, using Chase Mobile App and ATMs, and ensuring compliance with policies and procedures in a fast-paced branch environment.

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve issues with attention to detail.
• Ability to work as a team to deliver seamless service.

Responsibilities

• Greeting clients, managing lobby flow, and scheduling meetings.
• Open new accounts and service existing ones while following policies.
• Educate clients on digital banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships through listening, empathy, and product knowledge.
• Handle branch operations and cash devices while complying with procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Learning new processes

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences, greet clients, open accounts, and help with digital banking tools. You will build trusted relationships and collaborate with the branch team to meet customers' financial goals.

Responsibilities include providing attentive service, using Chase Mobile App and ATMs, and ensuring compliance with policies and procedures in a fast-paced branch environment.