Guest-Focused Administrative Assistant | Events & Operations

Ellis Park Racing & Gaming; Henderson (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Ellis Park Racing & Gaming in Henderson, KY is seeking an Administrative Assistant to support the Senior Operations Director and leadership team. You will be the central point of contact for visitors and vendors, manage admissions coordination, and assist with event logistics and sales materials.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to maintain confidentiality in a busy, live-event environment.

Qualifications

• Ability to read, analyze, and interpret standard documentation.
• Effective oral and written communication skills.
• Works well under pressure in a fast-paced environment.
• Able to obtain and maintain a Kentucky gaming/racing license.
• Maintain confidentiality and exercise discretion.

Responsibilities

• Serve as primary point of contact for visitors, vendors, and guests.
• Answer and route calls, emails, and inquiries.
• Greet guests and coordinate access as needed.
• Assist with admissions coordination, ticketing support, and guest flow during live events.
• Support event sales by handling inquiries and scheduling site tours.
• Provide administrative support to leadership, including calendar and meetings.
• Prepare reports, agendas, and business documents.
• Maintain organized filing systems and ensure records accuracy.
• Coordinate purchase requests, invoices, and basic expense tracking.

Skills

Reading documents

Communication skills

Professional demeanor

License eligibility

Discretion/confidentiality

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Ellis Park Racing & Gaming in Henderson, KY is seeking an Administrative Assistant to support the Senior Operations Director and leadership team. You will be the central point of contact for visitors and vendors, manage admissions coordination, and assist with event logistics and sales materials.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to maintain confidentiality in a busy, live-event environment.