Dynamic Admin Assistant for Events & Guest Experience

Churchill Downs Incorporated; Henderson (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Churchill Downs Incorporated, headquartered in Louisville, Kentucky, is seeking an Administrative Assistant to support Ellis Park Racing & Gaming’s day-to-day operations and leadership team. You will serve as the central point of contact for visitors, vendors, and internal stakeholders, assisting with admissions coordination, event sales support, and leadership administrative needs.

You will help ensure smooth operations, professional communication, and an exceptional guest and team member

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum of 2 years of administrative, office support, or hospitality experience.
• Experience in gaming, entertainment, hospitality, or event-driven environments preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Responsibilities

• Serve as the primary point of contact for visitors, vendors, and guests, providing a professional and welcoming experience
• Answer and route incoming calls, emails, and inquiries appropriately
• Greet guests and partners and coordinate access as needed
• Assist with admissions coordination, ticketing support, and guest flow during live racing, gaming, and special events
• Support event sales efforts by assisting with inquiries, scheduling site tours, preparing materials, and coordinating logistics
• Provide administrative support before, during, and after events to ensure seamless execution
• Provide direct administrative support to the property leadership, including calendar coordination, meeting logistics, and correspondence
• Prepare reports, presentations, agendas, and other business documents as needed
• Maintain organized filing systems (electronic and physical) and ensure accuracy of records
• Coordinate purchase requests, invoices, and basic expense tracking in accordance with company procedures
• Support communication and coordination across departments, including Operations, Marketing, Security, Food & Beverage, and HR
• Assist leadership with special projects, operational initiatives, and follow-up actions
• Help ensure leadership priorities are executed accurately and on time
• Perform other duties as assigned

Skills

Professional communication

Organizational skills

Team collaboration

Microsoft Office

Attention to detail

Reading and interpreting documents

Education

High school diploma

Associate degree preferred

Tools

Outlook

Excel

Word

PowerPoint

Job description

Churchill Downs Incorporated, headquartered in Louisville, Kentucky, is seeking an Administrative Assistant to support Ellis Park Racing & Gaming’s day-to-day operations and leadership team. You will serve as the central point of contact for visitors, vendors, and internal stakeholders, assisting with admissions coordination, event sales support, and leadership administrative needs.

You will help ensure smooth operations, professional communication, and an exceptional guest and team member