Administrative Assistant

Ellis Park Racing & Gaming; Henderson (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Ellis Park Racing & Gaming in Henderson, KY is seeking an Administrative Assistant to support the Senior Operations Director and leadership team. You will be the central point of contact for visitors and vendors, manage admissions coordination, and assist with event logistics and sales materials.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to maintain confidentiality in a busy, live-event environment.

Qualifications

• Ability to read, analyze, and interpret standard documentation.
• Effective oral and written communication skills.
• Works well under pressure in a fast-paced environment.
• Able to obtain and maintain a Kentucky gaming/racing license.
• Maintain confidentiality and exercise discretion.

Responsibilities

• Serve as primary point of contact for visitors, vendors, and guests.
• Answer and route calls, emails, and inquiries.
• Greet guests and coordinate access as needed.
• Assist with admissions coordination, ticketing support, and guest flow during live events.
• Support event sales by handling inquiries and scheduling site tours.
• Provide administrative support to leadership, including calendar and meetings.
• Prepare reports, agendas, and business documents.
• Maintain organized filing systems and ensure records accuracy.
• Coordinate purchase requests, invoices, and basic expense tracking.

Skills

Reading documents

Communication skills

Professional demeanor

License eligibility

Discretion/confidentiality

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Title: Administrative Assistant

Requisition ID#: 3079

Location: Henderson, KY, US, 42420

Property: Ellis Park Racing & Gaming

Pay Range

The Administrative Assistant plays a key role in supporting the day-to-day operations of Ellis Park Racing & Gaming by providing administrative, reception, and operational support to the Senior Operations Director and property leadership team. This position serves as a central point of contact for visitors, vendors, and internal stakeholders while assisting with admissions coordination, event sales support, and leadership administrative needs. The Administrative Assistant helps ensure smooth operations, professional communication, and an exceptional guest and team member experience.

Essential Duties And Responsibilities

• Serve as the primary point of contact for visitors, vendors, and guests, providing a professional and welcoming experience
• Answer and route incoming calls, emails, and inquiries appropriately
• Greet guests and partners and coordinate access as needed
• Assist with admissions coordination, ticketing support, and guest flow during live racing, gaming, and special events
• Support event sales efforts by assisting with inquiries, scheduling site tours, preparing materials, and coordinating logistics
• Provide administrative support before, during, and after events to ensure seamless execution
• Provide direct administrative support to the property leadership, including calendar coordination, meeting logistics, and correspondence
• Prepare reports, presentations, agendas, and other business documents as needed
• Maintain organized filing systems (electronic and physical) and ensure accuracy of records
• Coordinate purchase requests, invoices, and basic expense tracking in accordance with company procedures
• Support communication and coordination across departments, including Operations, Marketing, Security, Food & Beverage, and HR
• Assist leadership with special projects, operational initiatives, and follow-up actions
• Help ensure leadership priorities are executed accurately and on time
• Perform other duties as assigned

Required Skills And Abilities

• Ability to read, analyze, and interpret standard documentation.
• Interpret an extensive variety of instructions, troubleshooting when necessary.
• Maintaining a professional working relationship among all team members.
• Effective oral and written communication skills.
• Works well under pressure in a fast-paced environment.
• Able to obtain and maintain a valid Kentucky gaming/racing license

Education And Experience

• High school diploma or equivalent required; associate degree or higher preferred
• Minimum of 2 years of administrative, office support, or hospitality experience
• Experience in gaming, entertainment, hospitality, or event-driven environments preferred
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to maintain confidentiality and exercise discretion

Physical Requirements & Working Conditions

The employee is regularly required to sit, speak, hear, use hands, and reach with hands and arms. The employee may frequently be required to stand and walk. Specific vision abilities include close and distance vision, color and depth perception, and peripheral vision. The employee must occasionally lift and/or move up to twenty (20) pounds. The work environment characteristics described here are representative of those encountered by an associate while performing the essential functions of this job. When working in the office, the noise level is moderately quiet. When on the gaming floor, the noise level may be loud, and the employee will possibly be exposed to cigarette smoke on the gaming floor. The physical demands described here are representative of those that must be met by an associate to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Churchill Downs Incorporated (CDI) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for over 150 years, beginning with the company's most iconic and enduring asset, the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI has expanded through the acquisition, development, and operation of live and historical racing entertainment venues, the growth of online wagering businesses, and the acquisition, development, and operation of regional casino gaming properties.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Nearest Major Market: Evansville