Guest-First Store Manager, High-Energy Café Leader

Dunkin' | Pinho; East Derby (CT); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Yearly bonus

Health Insurance

Life Insurance

Paid Training

Growth opportunities

Job summary

Dunkin operates a fast-paced, customer-driven store. As Store Manager you lead a team to deliver a warm, friendly experience, model our service culture, and drive performance.

You recruit, hire, onboard and develop crew, schedule effectively, and uphold brand standards and food safety. This role reports to the District Manager, partners with the franchise owner, and focuses on guest satisfaction, training, inventory control and profitability while maintaining a fun, high-energy environment that

Qualifications

• Experience managing a Dunkin’ or similar restaurant environment.
• Ability to recruit, hire, onboard and develop employees.
• Knowledge of food safety and sanitation guidelines

Responsibilities

• Lead a team to deliver the highest level of service and a warm, positive experience for guests.
• Recruit, hire, onboard and develop staff, maintain staffing levels for projected sales.
• Train staff per company guidelines and ensure compliance with safety and hygiene rules.
• Uphold brand standards, recipes and systems across operations.
• Monitor labor, inventory, and costs to maximize profitability.
• Drive sales goals through effective coaching and execution.

Skills

Leadership

Customer service

Team development

Job description

Dunkin operates a fast-paced, customer-driven store. As Store Manager you lead a team to deliver a warm, friendly experience, model our service culture, and drive performance.

You recruit, hire, onboard and develop crew, schedule effectively, and uphold brand standards and food safety. This role reports to the District Manager, partners with the franchise owner, and focuses on guest satisfaction, training, inventory control and profitability while maintaining a fun, high-energy environment that