Guest-First Shift Leader & Team Coach

Jersey Mike's Subs; Bethesda (MD); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

Dunkin' in Bethesda is hiring a Shift Leader to coach Crew Members during shifts, ensuring Brand standards and a friendly guest experience. You set goals, assign tasks, and motivate the team while delivering timely feedback and scorekeeping on performance.

You will handle guest concerns, maintain safety and sanitation, train new staff, and drive guest satisfaction through effective communication and operational excellence at 4905 Cordell Ave, Bethesda, MD 20814, USA.

Formación

• Restaurant, retail, or supervisory experience required.
• Math and writing skills required.
• Basic computer skills needed.
• Must be at least 18 years old.
• High School diploma or equivalent preferred.

Responsabilidades

• Support a respectful team environment.
• Communicate shift priorities, goals and results with team members.
• Support the training of crew members as requested.
• Provide coaching and feedback to crew members.

Conocimientos

Supervisory experience

Math skills

Writing skills

Basic computer skills

18+ years old

High school diploma or equivalent

Educación

High School diploma or equivalent

Descripción del empleo

Dunkin' in Bethesda is hiring a Shift Leader to coach Crew Members during shifts, ensuring Brand standards and a friendly guest experience. You set goals, assign tasks, and motivate the team while delivering timely feedback and scorekeeping on performance.

You will handle guest concerns, maintain safety and sanitation, train new staff, and drive guest satisfaction through effective communication and operational excellence at 4905 Cordell Ave, Bethesda, MD 20814, USA.